At Service Parts Australia we thrive to get you the auto parts you need as quick as we possibly can. We do this by stocking thousands of products in our centrally located Sydney distribution centers. This allows us to generally dispatch your order on the same day if your order is in before 2pm Monday – Friday. Generally, between:
- 1-3 business days from dispatch date for major metropolitan areas
- 1-7 days for rural area and WA.
- Courier’s pickup Monday - Friday, excluding public holidays, so you can expect your delivery on the same days (Mon-Fri) within standard working hours.
We have combined with leading couriers and state of the art warehousing capabilities so that we are able to be completely transparent during the whole process. We will continue to provide you notifications and update you if there are any changes to your order.
Returns
At Service Parts Australia we are proud to provide a 100% Fitment Guarantee on parts you have found using our Parts Finder. If the part does not fit your vehicle, then we will exchange it for the correct part at no additional cost to you.
For all other reasons you choose to return parts we offer a 30 day return policy which includes a full refund. For more information on our returns and refund policy click here.
Warranty
All parts sold by Service Parts Australia are sold under the manufacturer’s warranty and go into effect from the day of purchase. The warranty differs between suppliers so get in touch with us if you require more information.
The parts will be subject to certain criteria as to whether they are suitable for a refund. Find out more about organizing a warranty claim here.